Return instructions Scheidsrechters.nl:
Thank you for your order at Scheidrechters.nl. If you are not satisfied with your purchase, we offer you two easy options for returning your products. You have 30 days to register your return and another 30 days to actually send it back. Please note that for returns, a one-off amount of €5 will be deducted from the amount to be refunded. The remaining amount will be refunded to the original payment account as soon as possible, but no later than within 14 days.
Option 1: Return via our website
1. Register your order for return via the following link: return portal (https://scheidsrechters.shipping-portal.com/rp/). Follow the instructions on the website and fill in the required information.
2. Pack the products carefully in the original packaging. Please ensure that all parts and accessories are complete and that the product is in the same condition as when received.
3. Seal the original packaging securely and stick the return label over the shipping label. You can also fill out a cancellation form and include it in the box, if desired.
4. Deliver the package to the nearest service point of your chosen carrier. We advise you to always ask for proof of delivery and keep it.
Option 2: Return via your customer account
1. Log in to your customer account on our website.
2. Go to your order history and find the order in question. Click on the order to view the details.
3. Click on the "Return" option for the relevant order. Follow the instructions to register your return.
4. Carefully pack the products in the original packaging, including all parts and accessories, and ensure that the product is in the same condition as when received.
5. Seal the original packaging securely and stick the return label over the shipping label. If you have filled out a cancellation form, please include it in the box.
6. Take the package to the nearest service point of your chosen carrier. We advise you to always ask for proof of delivery and keep it.
Please note that for returns, a one-time fee of €5 will be deducted from the amount to be refunded. As soon as we have received and checked your return shipment, we will refund the remaining amount as soon as possible, but no later than within 14 days, to your account. If you have any questions about the return process, please feel free to contact our customer service. We are happy to assist you.